প্রাইভেসি পলিসি

Last Updated: 25 August 2026

IT'S YOUR SHOP respects your privacy and is committed to protecting the personal information you provide while using our website and services.

1. INFORMATION WE MAY COLLECT

When you place an order, contact us, create an account or use our website, we may collect information such as:

• Name
• Phone number
• Delivery address
• Email address, where provided
• Order and transaction information
• Information reasonably required to process and deliver your order

2. HOW WE USE YOUR INFORMATION

We may use your information to:

• Confirm and process orders
• Deliver purchased products
• Communicate regarding your order
• Provide customer support
• Handle eligible returns, exchanges and warranty/service requests
• Prevent fraudulent or suspicious orders
• Improve our products, services and customer experience
• Send promotional communications where permitted

3. SHARING OF INFORMATION

We may share necessary information with trusted service providers, including courier and delivery partners, payment service providers and technology/service partners, only where reasonably required to process orders or provide our services.

We do not sell customers' personal information to third parties.

4. DATA SECURITY

We take reasonable measures to protect customer information. However, no online system or method of electronic transmission can be guaranteed to be completely secure.

5. COOKIES & WEBSITE DATA

Our website may use cookies or similar technologies to improve functionality, understand website usage and provide a better shopping experience.

6. CUSTOMER RESPONSIBILITY

Customers should provide accurate contact and delivery information. IT'S YOUR SHOP will not be responsible for delivery problems caused by incorrect information provided by the customer.

7. POLICY UPDATES

We may update this Privacy Policy when necessary. The latest version published on our website will apply from its stated effective date.

For questions regarding this Privacy Policy, please contact IT'S YOUR SHOP through our official customer support channels.